Returns & Exchanges Policy
At Parts of Canada Ltd, we want you to be completely satisfied with your home hardware and replacement parts. If a product does not meet your expectations, you can return it within 30 days of delivery provided it is in its original, uninstalled condition.
Initiate Your Return
Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number within 30 days of receipt.
Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all manuals, hardware, and components are included.
Ship to Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location across Canada.
Receive Your Refund
Once our quality control team inspects the returned parts, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing